Privacy Policy
Last Updated: September 21, 2026
At Experts Mystery, accessible through https://expertsmystery.in/, we respect your privacy and are committed to protecting the personal information you provide to us.
Experts Mystery is a proprietary enterprise owned and operated by Shri Mohit Kumar. The enterprise is registered under the name Expert Mystery with Udyam Registration Number UDYAM-DL-06-0060664. The Udyam Registration Certificate identifies the organisation as a Proprietary enterprise and identifies Shri Mohit Kumar as the owner. Mohit Sir Latest_ Udyam Certifi…
This Privacy Policy explains what information we may collect, how we use it, how it may be shared, and the choices available to you when you visit the Experts Mystery website, purchase or access our online courses, digital products, educational resources, or use our related services.
If you have any questions or require additional information about this Privacy Policy, you can contact us at info@expertsmystery.in.
1. Scope of This Privacy Policy
This Privacy Policy applies to information collected through the Experts Mystery website and related services, including when you:
- Visit or browse our Website;
- Create or use an account;
- Purchase an online course or digital product;
- Make a payment through our Website;
- Access or use purchased courses or products;
- Contact our customer support;
- Subscribe to communications from us; or
- Otherwise interact with our Website or services.
This Privacy Policy primarily applies to information collected through our online activities and Website.
It does not necessarily apply to information collected directly by third-party websites, platforms, payment providers, advertising platforms, or other services that we do not control. Such services may have their own privacy policies and terms.
2. Consent and Acceptance
By accessing or using the Experts Mystery Website or services, you acknowledge that you have read and understood this Privacy Policy.
Where required by applicable law, we may request your consent before collecting, using, or processing certain types of personal information.
If you do not agree with this Privacy Policy, please discontinue use of the Website and its services.
3. Information We Collect
The information we collect depends on how you interact with Experts Mystery.
A. Information You Provide Directly
When you purchase a course or digital product, create an account, contact us, or otherwise interact with our Website, we may collect information such as:
- Full name;
- Email address;
- Phone number, where provided;
- Billing or contact information;
- Account information;
- Course or product purchase information;
- Order ID and transaction details;
- Information provided when contacting customer support;
- Messages, feedback, reviews, or other information you voluntarily provide.
We aim to collect information that is reasonably necessary for the relevant purpose.
B. Payment Information
Payments may be processed through third-party payment gateways or payment service providers.
Depending on the payment method used, the relevant payment provider may collect and process information such as:
- Card details;
- UPI information;
- Bank-related information; or
- Other payment credentials.
Experts Mystery generally does not directly store complete card, banking, or payment credentials on its own servers.
Payment information may be handled by the relevant payment gateway or payment service provider according to its own privacy policy, security practices, and applicable terms.
C. Course and Account Information
When you purchase or access a course or digital product, we may collect information necessary to:
- Confirm your purchase;
- Provide product or course access;
- Maintain your account;
- Track course access or enrollment status;
- Provide customer support;
- Resolve technical or payment-related issues; and
- Maintain transaction and enrollment records.
D. Technical Information
When you visit our Website, certain technical information may be collected automatically, including:
- IP address;
- Browser type;
- Device type;
- Operating system;
- Internet service provider;
- Date and time of access;
- Referring and exit pages;
- Website interactions;
- Pages visited; and
- Other technical, diagnostic, or usage information.
This information may be used for Website security, analytics, troubleshooting, advertising measurement, and improving our services.
4. How We Use Your Information
We may use the information we collect for purposes including:
- Providing, operating, and maintaining the Website;
- Processing course or product purchases and orders;
- Providing purchased product or course access;
- Managing user accounts;
- Providing customer support;
- Responding to questions and requests;
- Confirming payments and transactions;
- Troubleshooting technical or access issues;
- Improving our courses, digital products, Website, and user experience;
- Understanding how visitors use our Website;
- Developing new products, features, and services;
- Communicating important information regarding your purchase or account;
- Sending service-related emails or messages;
- Sending marketing or promotional communications where permitted;
- Measuring advertising and marketing performance;
- Preventing fraud, abuse, and unauthorized activity;
- Protecting the security and integrity of our Website and services; and
- Complying with applicable legal, regulatory, accounting, and tax requirements.
5. Log Files
Experts Mystery may use standard log files and similar technical tools to understand Website activity and maintain Website security.
Information contained in log files may include:
- IP addresses;
- Browser type;
- Internet Service Provider;
- Date and time stamps;
- Referring and exit pages;
- Clicks; and
- Other similar Website activity.
This information may be used to:
- Analyze trends;
- Administer and operate the Website;
- Monitor Website performance;
- Detect security issues;
- Understand user behavior; and
- Improve Website functionality.
Where reasonably possible, technical information may be analyzed for these purposes without attempting to identify individual visitors unnecessarily.
6. Cookies and Similar Technologies
Experts Mystery may use cookies, pixels, and similar technologies to improve the functionality and performance of the Website.
These technologies may be used for purposes such as:
- Remembering user preferences;
- Maintaining login or session information;
- Supporting account or course access;
- Understanding Website usage;
- Measuring Website performance;
- Improving user experience;
- Analytics;
- Advertising; and
- Marketing measurement and campaign optimisation.
You may be able to manage or disable certain cookies through your browser settings.
Please note that disabling certain cookies may affect some Website functionality, including account, login, checkout, or course-related features.
7. Analytics and Advertising Services
We may use third-party analytics, advertising, tracking, or marketing services to:
- Understand Website traffic;
- Measure advertising campaigns;
- Improve our Website and services;
- Understand user interactions;
- Promote our courses and digital products; and
- Measure the effectiveness of our marketing efforts.
These services may use technologies such as:
- Cookies;
- Pixels;
- JavaScript;
- Web beacons; or
- Similar technologies.
Depending on the service being used, these providers may receive or process information such as IP address, device information, browser information, Website activity, or advertising interaction data.
Third-party providers process information according to their own privacy policies and terms. We do not control the privacy practices of third-party services.
8. Third-Party Websites and Services
Our Website may contain links to or integrations with third-party websites and services, including:
- Payment gateways;
- Course or technology providers;
- Social media platforms;
- Analytics services;
- Advertising platforms;
- Communication services; and
- Other third-party tools.
When you interact with a third-party service, your information may be collected or processed according to that third party’s privacy policy and terms.
We encourage you to review the privacy policies of third-party services before providing them with personal information.
9. Sharing of Information
Experts Mystery does not sell personal information as a general business practice.
We may share information with trusted third parties where reasonably necessary to operate our Website and provide our products and services.
These third parties may include:
- Payment processors and payment gateways;
- Website hosting and technology providers;
- Course delivery or account-management providers;
- Email and communication service providers;
- Analytics providers;
- Advertising and marketing service providers;
- Customer support providers;
- Professional advisors;
- Government authorities; or
- Law-enforcement agencies where legally required.
Information may also be disclosed where reasonably necessary to:
- Comply with applicable laws or legal obligations;
- Respond to lawful requests;
- Protect our rights, property, systems, or users;
- Prevent fraud or security threats; or
- Enforce our Terms & Conditions or other applicable agreements.
10. Data Security
We take reasonable measures to protect personal information against unauthorized access, misuse, alteration, disclosure, or destruction.
However, no method of transmission over the Internet or method of electronic storage is completely secure.
Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.
You are also responsible for maintaining the confidentiality of your account credentials and should not share your login information with unauthorized persons.
11. Data Retention
We may retain personal information for as long as reasonably necessary to:
- Provide our products and services;
- Maintain course and account records;
- Process and document transactions;
- Provide customer support;
- Resolve disputes;
- Prevent fraud or abuse;
- Comply with legal, regulatory, tax, and accounting obligations; and
- Protect our legitimate business interests.
When personal information is no longer reasonably required, we may delete, anonymize, or securely dispose of it, subject to applicable legal requirements.
12. Your Privacy Choices and Rights
Depending on applicable law and your location, you may have certain rights regarding your personal information.
These may include the right to:
- Request access to personal information we hold about you;
- Request correction of inaccurate information;
- Request deletion of personal information, subject to applicable legal exceptions;
- Request restriction of certain processing;
- Object to certain processing;
- Withdraw consent where processing is based on consent; and
- Request information about how your personal information is processed.
You may also unsubscribe from promotional emails by using the unsubscribe option provided in the relevant communication, where available, or by contacting us.
Certain information may need to be retained for legal, security, accounting, transaction, or other legitimate business purposes.
To make a privacy-related request, please contact us at info@expertsmystery.in.
We may need to verify your identity before processing certain requests.
13. GDPR Data Protection Rights
If the General Data Protection Regulation (GDPR) applies to the processing of your personal data, you may have certain rights regarding your personal information.
These may include:
Right of Access
You may request access to personal data we hold about you.
Right to Rectification
You may request correction of inaccurate or incomplete personal information.
Right to Erasure
You may request deletion of your personal data in certain circumstances.
Right to Restrict Processing
You may request restriction of processing in certain circumstances.
Right to Object
You may have the right to object to certain processing of your personal data.
Right to Data Portability
Where applicable, you may request that certain personal data be provided to you or transferred to another organization.
To exercise an applicable privacy right, please contact us at:
Email: info@expertsmystery.in
We may need to verify your identity before processing your request.
14. California Privacy Rights
Depending on whether applicable California privacy laws apply to Experts Mystery and your circumstances, California residents may have certain privacy rights.
These may include rights relating to:
- Accessing certain personal information;
- Requesting deletion of personal information;
- Correcting certain personal information;
- Obtaining information about categories of personal information collected; and
- Exercising certain rights regarding the use or sharing of personal information.
Experts Mystery does not sell personal information as a general business practice.
If you believe applicable California privacy laws apply to you and wish to submit a privacy-related request, please contact:
Email: info@expertsmystery.in
We may verify your identity before processing a request.
15. Children’s Information
Experts Mystery does not knowingly collect personal information from children in circumstances where such collection is prohibited by applicable law.
Our Website, courses, and digital products are intended for users who are legally able to use the relevant services and make purchases.
If you believe that a child has provided personal information to us without appropriate authorization, please contact us at info@expertsmystery.in.
If we determine that we have unintentionally collected personal information in circumstances where such collection is not permitted, we will take reasonable steps to delete the information where required by applicable law.
16. International Data Processing
Depending on the service providers and technologies used by Experts Mystery, your information may be processed or stored in locations outside your state, country, or jurisdiction.
Where required by applicable law, appropriate safeguards may be implemented or considered for such processing.
By using our Website and services, you understand that your information may be processed by third-party service providers operating in different jurisdictions, subject to applicable laws and their respective privacy practices.
17. Data Breach and Security Incidents
If we become aware of a security incident involving personal information, we may take reasonable steps to investigate, contain, and address the incident.
Where notification is required under applicable law, we will provide the required notification to affected individuals or relevant authorities within the applicable legal timeframe.
18. Third-Party Privacy Policies
This Privacy Policy does not apply to the privacy practices of third-party websites, advertising platforms, payment providers, analytics services, social media platforms, or other external services.
We recommend reviewing the respective privacy policies of such third parties to understand how they collect, use, store, and protect your information.
19. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in:
- Our products and services;
- Website functionality;
- Technology;
- Payment or course delivery providers;
- Advertising or analytics services;
- Business practices; or
- Applicable legal or regulatory requirements.
When changes are made, the updated version will be published on this page with a revised “Last Updated” date.
Your continued use of the Website after an updated Privacy Policy is published constitutes acknowledgment of the updated policy, subject to applicable law.
20. Contact Us
If you have any questions, concerns, requests, or suggestions regarding this Privacy Policy or the handling of your personal information, please contact us:
Experts Mystery
Legal / Registered Enterprise Name: Expert Mystery
Business Structure: Proprietorship
Proprietor / Owner: Shri Mohit Kumar
Udyam Registration Number: UDYAM-DL-06-0060664
Date of Incorporation: 16 September 2022
Date of Commencement of Business: 16 September 2022
Website: https://expertsmystery.in/
Email: info@expertsmystery.in
When contacting us about a privacy request related to an order or account, please provide your registered email address and relevant order or account details wherever possible.
Important Notice
This Privacy Policy explains how Experts Mystery, operated as a proprietary enterprise owned by Shri Mohit Kumar, generally handles personal information in connection with its Website, online courses, digital product purchases, product access, and related services.
The enterprise is registered under Udyam Registration Number UDYAM-DL-06-0060664. The MSME certificate records the enterprise as a Proprietary organisation and identifies Shri Mohit Kumar as its owner. Mohit Sir Latest_ Udyam Certifi…
Nothing in this Privacy Policy is intended to limit or exclude any privacy or data protection rights that cannot legally be limited or excluded under applicable law.